Privacy Policy
Last updated: Feb 1, 2025
Integrative Health Centers, Inc. d/b/a Peregrine Health ("we," "our," "us," "Peregrine Health") strongly believes in maintaining the privacy of Personal Information (defined below) we collect from individuals who visit or make use of our Site or Service (as each is defined herein). We want you to understand how and why we collect, use, and disclose Personal Information about you through our Site and Service. This Privacy Policy provides you with information concerning our practices and procedures as they relate specifically to information we collect through our Site and Service. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we will post the revised Privacy Policy on this website and update the "Last Updated" date above to reflect the date of the changes.
By continuing to use the Site or Service or by providing us with your Personal Information after we post any such changes, you accept the Privacy Policy as modified. Your access of the Site or Service for the limited and exclusive purpose of reviewing this Privacy Policy does not constitute your acceptance of this Privacy Policy unless you engage in any further access or use of the Site or Service. If you are using the Site or Service as part of an organization or business entity, you represent and warrant that you have appropriate authority to bind such organization or entity to these terms and conditions of this Privacy Policy, and any reference to "you" herein will include such organization or entity.
1. Definitions
Affiliate: Any entity that directly or indirectly controls, is controlled by, or is under common control with Peregrine Health.
Applicable Law: All relevant federal, state, and local laws, regulations, and rules that are in effector may come into effect.
Client: A patient or client who uses the Service for the purpose of communicating with their healthcare provider or any other Peregrine employee.
Account: A user account registered through the Site to access the Service.
Personal Information: Any information that uniquely identifies an individual, including but not limited to name, date of birth, address, email address, and phone number.
Service: The Peregrine Health platform, which facilitates interactions between Clients and healthcare providers for professional behavioral health services on behalf of contracted health clinics.
Site: Our website and any related applications operated by Peregrine Health.
Healthcare Provider: A licensed professional or group of professionals who use the Service to communicate with Clients and manage administrative functions.
User: Any individual who accesses the Service, whether as a Client, Healthcare Provider or Peregrine employee.
2. Information We Collect
A. User-Provided Information
Users provide information such as name, email address, and other details when creating an Account. Any correspondence with Peregrine Health via email or messages within the Service may also be retained.
B. Client Information
Clients provide Personal Information upon registration, which may include medical history and communication records with Healthcare Providers. Peregrine Health ensures the confidentiality of this information and only shares it as necessary for service provision and legal compliance.
C. Healthcare Provider Information
Healthcare Providers provide identifying details, including licensing and practice information. This information may be shared as needed to facilitate services or meet compliance obligations.
D. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, gather usage data, and maintain security. Users may manage cookie preferences through their browser settings.
3. How We Use Your Information
We use collected information to:
— Operate and maintain our Service.
— Verify credentials of Healthcare Providers.
— Send service-related communications.
— Improve Service functionality and security.
— Conduct research and analytics to improve user experience.
4. Sharing of Information
A. Personally Identifiable Information
We do not sell Personal Information. However, we may share information with third-party service providers who assist in delivering the Service, such as IT security providers and analytics partners.
B. Client Information
Client information is shared with Healthcare Providers for treatment purposes and may be disclosed as required by law or with explicit consent.
C. Healthcare Provider Information
Healthcare Providers’ information may be shared publicly in profiles for Client selection and internally for verification purposes.
D. Non-Personally Identifiable Information
We may share aggregated, non-identifiable data for research, analytics, or marketing purposes.
5. Security Measures
We implement technical, administrative, and physical safeguards to protect Personal Information from unauthorized access or disclosure. While we take reasonable steps to secure data, no method of transmission over the internet is entirely secure. We recommend users take additional security measures, such as using strong passwords and enabling multi-factor authentication where applicable.
6. User Rights and Choices
Access and Updates: Users may update their Account information through the Site.
Opt-Out: Users may opt out of marketing communications at any time.
Data Retention: Personal Information is retained as long as necessary for the purposes stated in this Privacy Policy or as required by law. If users request deletion, data will be removed unless required to be retained for legal compliance.
7. Compliance with Laws
Peregrine Health complies with all applicable privacy laws, including HIPAA where relevant. Users outside the U.S. should be aware that their data may be transferred and stored in the United States.
8. Contact Information
For any privacy-related inquiries, please contact us at:
Peregrine Health Privacy Office
Email: support@peregrinehealth.com
Address: Peregrine Health, Inc., 3222 Vanderbilt Place, Nashville, TN 37212
9. Updates to this Privacy Policy
We may update this Privacy Policy periodically, and changes will be posted on our website with the updated "Last Updated" date. By using our Site and Service, you acknowledge and agree to the terms outlined in this Privacy Policy.